We are very sensitive to the confidentiality of your information.
When you perform a transaction on our website, the information you provide is used exclusively to handle your request, for the purchase of gift certificates or to book a scenario. Your email address will be used to confirm your bookingor to send you the information needed to complete your transaction. No information is shared with third parties without your permission or in the case of a request from a qualified legal representative.
All critical data that may be required must be encrypted before being transmitted over the Internet. We use an outside company to process all credit card transactions securely. This company do not retain, share or use any personally identifiable information for purposes other than payment processing.
We understand that making transactions on our website requires trust on your part. We value your trust and are committed to protecting the security and confidentiality of personal information you provide to us and use it only in the framework described in our policy.
If you have to cancel, please let us know a minimum of 48 hours in advance, otherwise a $ 50 fee will be charged.
Promotions and discounts
Holders of groupon coupon benefited from the same service when booking online as users at regular price. Only the time slot at 19:00 pm and 19:45 pm, respectively for scenarios Galleon Buccaneers and New York Crime, are excluded when booking with promotional groupon coupon.
Holders of a groupon coupon are subject to the cancellation policy. At least 48 hours' notice required for cancellations or the coupon will lose its promotional value.
The gift certificates are applicable only for scenarios at Maître du Jeu. The gift certificates are non-refundable, non-redeemable for cash and non-transferable.
Our website and (mobile) application use re-targeting technologies within the internet. This enables us to show our visitors, who were already interested in our shop and our products, advertisements from us on partner websites. We believe that the display of a personalised, interest-based advertising is more interesting for our customers than advertising that does not have a personal connection.?We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our websites or (mobile) applications and your interaction with our communications, including advertising.? Re-targeting technologies analyse your cookies and display advertisement based on your past surfing behaviour.
We do not store any personal information data about you with this technology and the usage of our retargeting technology is in compliance with applicable privacy laws.
Our website and (mobile) applications provide you Social Plug-ins from various social networks. If you choose to interact with a social network, your activity on our website or via our (mobile) applications will also be made available to social networks such as Facebook and Twitter.
If you are logged in on one of these social networks during your visit to one of our websites or (mobile) applications the social network might add this information to your profile. If you are interacting with one of the Social Plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter one of our websites or (mobile) applications.
We cannot influence this data collection and data transfer via the Social Plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.