How do I book?
All reservations are made directly online through our website. For reservations using a gift certificate or to take advantage of student rates, please contact us by phone at 819-205-2400.
What payment methods do you accept?
- Online: Credit card only, at the time of booking.
- On-site: Cash, debit, and credit accepted.
I have a gift certificate. How do I use it to make a reservation?
Gift certificates cannot be applied to online bookings. Please contact us directly to finalize your reservation:
- By email: info@maitredujeu.ca
- By phone: 819-205-2400
How do I cancel my booking?
All cancellations must be made at least 48 hours before your scheduled reservation time. You can contact us in two ways:
- By email at info@maitredujeu.ca, indicating your name, the date, and the time of your reservation.
- By phone at 819-205-2400.
What is the minimum age required to participate?
- Children 11 and under: Not permitted.
- Children 12 to 17: Participation allowed, but an adult must be present on site.
Do you sell food and drinks?
Yes! We offer a selection of drinks, sweets, and treats on-site. Please note that the sale and consumption of alcohol are prohibited on our premises.
What clothing is recommended?
Opt for comfortable clothing and closed shoes. Sandals and flip-flops are not recommended to ensure your comfort and safety during the experience.